Transparency &
Trust You Deserve
Everything you need to know about Zentiya's security, privacy, compliance, and operational status. We believe in complete transparency with our customers.
Last updated: 2 minutes ago • 99.98% uptime this month
Our Trust Pillars
Five foundational commitments we make to every customer
Security First
Enterprise-grade security with AES-256 encryption and regular security audits
Privacy by Design
GDPR compliant with data minimization and customer control
Compliance Ready
Meeting regulatory requirements across 8 countries
High Availability
High availability infrastructure with multi-region redundancy
Customer-Centric
Transparent policies, responsive support, customer ownership
System Status
Real-time operational status of all Zentiya services
All Systems Operational
All services running normally
30-Day Uptime History
Security & Compliance
Certifications, audits, and security documentation
Certifications
Security Practices
Privacy Center
How we protect and handle your data
Third-Party Sharing
Complete list of subprocessors and data sharing
Reliability & Performance
Available when you need us
Service Level Agreement (SLA)
Our Commitments
- 99.9% uptime guarantee
- Multi-region redundancy
- Automated failover
- 24/7 monitoring
- Proactive maintenance
If We Miss SLA
- Service credits issued
- Root cause analysis
- Preventive measures
- Transparent communication
- No questions asked
Incident & Maintenance History
Transparent history of incidents and scheduled maintenance
Routine database optimization and index rebuilding. All services remained operational.
Brief increase in API response times due to unexpected traffic surge. Auto-scaling resolved the issue.
Critical security updates applied across all systems. Zero-downtime deployment completed successfully.
Third-party payment provider experienced issues. Automatic failover to backup gateway after 3 minutes.
Upgraded to newer server instances for improved performance. Seamless migration with no downtime.
Questions About Trust & Security?
Our trust and security team is here to help
Trust Built Through Transparency
Experience enterprise-grade security, privacy, and reliability. Start your 14-day free trial with complete confidence.
✓ GDPR compliant • ✓ AES-256 encryption • ✓ High availability • ✓ 24/7 monitoring