Premium Retail Solution
for Jewelry Stores
Manage high-value inventory with serial number tracking, certification management, custom orders, and secure transactions—built for fine jewelry retailers.
Built for jewelry retailers • Secure high-value transactions
Jewelry Retail Challenges We Solve
Common problems jewelry retailers face—and how Zentiya solves them
Tracking Individual Serial Numbers
Each piece of fine jewelry has unique serial numbers, certificates, and appraisals. Tracking these individually is critical but complex.
Serial Number & Certificate Management
Track each item with unique serial numbers. Attach digital certificates, appraisals, and photos. Complete chain of custody for insurance claims.
High-Value Inventory Security
Jewelry inventory is worth thousands per square foot. Loss from theft, misplacement, or errors is catastrophic without tight controls.
Secure Inventory Tracking
Real-time inventory audits, multi-level access control, detailed transaction logs, and automatic alerts for any high-value movement or discrepancy.
Custom Orders & Repairs
Managing custom jewelry orders, repairs, resizing, and customer deposits requires separate tracking systems and constant follow-up.
Custom Order Management
Track custom orders with deposits, due dates, and status updates. Customer notifications when ready. Full repair history per item.
Metal & Stone Specifications
Recording detailed specs: 18K gold vs 14K, diamond clarity (VS1, VVS), carat weight, cut quality—essential for pricing and insurance.
Detailed Product Specifications
Custom fields for metal purity, stone quality, carat weight, clarity grade, and color. Filter and search by any specification.
Luxury Customer Experience
High-end customers expect personalized service, remembering preferences, anniversaries, and providing VIP treatment.
VIP Customer Management
Customer profiles with purchase history, preferences, anniversaries, and special occasions. VIP tags, personalized offers, and white-glove service tracking.
Consignment & Trade-Ins
Managing consignment pieces, estate jewelry, and customer trade-ins with different payment terms and profit splits is complicated.
Consignment & Trade-In Tracking
Track consignment items separately with vendor payout terms. Process trade-ins with credit toward new purchases. Automatic settlement calculations.
Built for Fine Jewelry
Features specifically designed for jewelry stores and luxury retailers
Serial Number Tracking
Track each piece individually with serial numbers. Maintain complete visibility of high-value inventory with full audit trail.
Certificate Management
Attach GIA certificates, appraisals, and photos to each item. Store digitally for instant access and insurance claims.
Detailed Specifications
Record metal purity, stone quality, carat weight, clarity, color, and cut. Filter inventory by any specification.
Custom Orders & Repairs
Manage custom jewelry orders with deposits and due dates. Track repairs and resizing. Customer notifications when ready.
Flexible Pricing
Support multiple pricing strategies: cost-plus, market-based, or per-carat pricing. Markups by metal type or stone quality.
VIP Customer Management
Track customer preferences, anniversaries, and special occasions. VIP loyalty programs with exclusive benefits.
Consignment Tracking
Manage consignment pieces with vendor payout terms. Track estate jewelry and customer trade-ins separately.
Security & Compliance
Multi-level access control, audit logs, and transaction approval workflows for high-value sales over set thresholds.
How Jewelry Stores Use Zentiya
Catalog Your Jewelry
Add each piece with serial number, specifications (14K gold, 1.5ct diamond VS1), and photos. Attach certificates and appraisals digitally.
Diamond ring: Serial #DR12345, 18K white gold, 1.5ct VS1 F-color, GIA cert attached
Secure High-Value Sales
Scan serial number at checkout. System pulls all details. Process payment with EMV chip or manual card entry. Print detailed receipt with specs.
Scan ring serial, customer pays $8,500, receipt shows full specifications
Manage Custom Orders
Create custom order with design notes, metal choice, and stone specs. Collect deposit. Set due date. Send notification when ready for pickup.
Custom engagement ring: 14K rose gold, 2ct diamond, $500 deposit, ready in 3 weeks
Build Customer Relationships
Track VIP customers with purchase history and preferences. Send anniversary reminders. Offer exclusive early access to new collections.
Sarah's anniversary: March 15. Auto-reminder to send exclusive offer 2 weeks before.
Success Stories
Before Zentiya, tracking serial numbers and certificates was chaos with spreadsheets. We had inventory discrepancies monthly. Now every piece is tracked digitally with photos and certificates attached. Our insurance claims process went from weeks to hours. The custom order management has transformed that side of our business—customers love the automated notifications.
Enterprise-Grade Security
Protecting your high-value inventory with advanced security features
Access Control
Multi-level permissions ensure only authorized staff can access high-value inventory and transaction data.
- Role-based access (Manager, Sales, Staff)
- View-only for certain inventory
- Approval required for high-value sales
- Complete audit trail of all access
Transaction Logging
Every action is logged with timestamp, user, and details. Complete chain of custody for insurance and auditing.
- Immutable transaction logs
- Serial number movement tracking
- Void/refund approval tracking
- Export logs for compliance
Automated Alerts
Real-time notifications for unusual activity, inventory discrepancies, or high-value transactions.
- Low stock alerts per item
- High-value transaction notifications
- Inventory variance alerts
- Suspicious activity detection
Data Encryption
AES-256 encryption protects sensitive customer information and inventory data both in transit and at rest.
- 256-bit SSL encryption
- Encrypted database storage
- Secure payment processing
- Secure cloud backup
Plans for Jewelry Stores
Choose the plan that fits your jewelry business
All plans include serial number tracking and certificate management
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Learn more →Ready to Secure Your Jewelry Business?
Join forward-thinking jewelers using Zentiya. Start your 14-day free trial with white-glove setup.
✓ No credit card required • ✓ White-glove setup for jewelry stores • ✓ Import inventory with serial numbers