Smart Retail Solution
for Electronics Stores
Manage electronics inventory with IMEI/serial tracking, warranty management, supplier integration, and tech support—built for mobile, computer, and gadget retailers.
Built for electronics retailers • Track every device individually
Electronics Retail Challenges We Solve
Common problems electronics retailers face—and how Zentiya solves them
Tracking IMEI & Serial Numbers
Every smartphone, laptop, and device has unique IMEI or serial numbers. Tracking individually is critical for warranty claims, theft prevention, and returns.
Automatic IMEI/Serial Tracking
Scan IMEI at purchase, track each device individually throughout lifecycle. Instant lookup for warranty claims, repairs, and theft recovery. Complete audit trail.
Complex Warranty Management
Different products have different warranty periods (1-3 years), extended warranties, manufacturer vs store warranties—tracking manually is a nightmare.
Automated Warranty System
Track warranty start/end dates automatically. Alert staff at checkout if warranty expired. Manage extended warranties and service plans. Customer portal to check warranty status.
Repair & Service Management
Managing device repairs, screen replacements, software updates, and customer devices requires separate tracking and constant customer communication.
Complete Repair Management
Create repair jobs with device details, issue description, estimated cost. Track repair status. Auto-notify customers via SMS/email when device is ready. Full repair history.
Supplier Price Fluctuations
Electronics prices change weekly—processor upgrades, new model launches, supplier deals. Updating prices manually across inventory is time-consuming and error-prone.
Dynamic Pricing & Supplier Integration
Integrate with supplier price feeds. Automatic price updates based on cost changes. Set markup rules (20% on accessories, 10% on laptops). Competitive pricing maintained.
Product Specification Management
Recording detailed specs—RAM, storage, processor, screen size, color—essential for helping customers choose and for online listings. Manual entry is tedious.
Detailed Spec Management
Custom fields for tech specs. Import specifications from supplier catalogs. Filter products by RAM, storage, or any spec. Copy specs to online store automatically.
Trade-Ins & Buy-Back Programs
Customers trade in old devices for credit toward new purchases. Evaluating condition, determining value, and processing credits requires manual tracking.
Trade-In Management System
Create condition assessment checklists (screen, battery, functionality). Calculate trade-in value based on model and condition. Issue store credit automatically. Track refurbished inventory.
Built for Electronics Retail
Features specifically designed for mobile, computer, and gadget retailers
IMEI/Serial Tracking
Track every device with unique IMEI or serial number. Instant lookup for warranty, repairs, and theft recovery.
Warranty Management
Automatic warranty tracking with start/end dates. Extended warranty sales. Customer self-service warranty portal.
Repair Job Management
Track repairs from drop-off to pickup. Customer notifications via SMS/email. Technician assignment and parts tracking.
Technical Specifications
Store detailed specs: processor, RAM, storage, screen size. Filter and search by any specification. Import from suppliers.
Dynamic Pricing
Automatic price updates from supplier feeds. Markup rules by category. Competitive pricing without manual updates.
Trade-In Processing
Evaluate device condition with checklists. Calculate trade-in value. Issue store credit automatically. Track refurbished stock.
Supplier Integration
Connect with electronics distributors. Auto-import product catalogs, prices, and stock levels. Streamlined ordering.
Electronics Analytics
Track which models, brands, and accessories sell best. Identify slow-moving inventory. Optimize buying decisions with data.
How Electronics Retailers Use Zentiya
Add Products with Specs
Import product catalog from suppliers or add manually with detailed specs. IMEI/serial numbers added at receiving or at sale.
iPhone 15 Pro Max: 256GB, Titanium Blue, A17 chip, 6.7" display
Sell with Serial Tracking
At checkout, scan or enter device IMEI/serial. Warranty automatically activates. Customer receives receipt with warranty info and serial number.
Scan iPhone IMEI 123456789012345, 1-year Apple warranty starts today
Manage Repairs & Warranties
Customer brings device for repair. Look up by IMEI, check warranty status, create repair job. Customer gets SMS when device ready.
iPhone screen replacement: Job #R1234, parts ordered, ready in 2 days
Track Performance & Optimize
Analyze which devices, brands, and accessories sell best. Identify slow movers. Adjust inventory buying based on real sales data.
256GB models sell 3x faster than 512GB. Wireless chargers highest margin accessory.
Success Stories
Managing IMEI numbers in spreadsheets was impossible as we grew. Now every device is tracked from the moment it arrives. When customers come in for warranty service, we look up their device instantly—no more searching through paper receipts. The repair management has transformed that side of our business. Customers love the SMS notifications when their device is ready.
Complete Repair & Service Management
Turn your service department into a profit center
Repair Job Creation
Create detailed repair jobs with device info, customer details, issue description, and estimated cost/time.
- Customer device drop-off
- Issue documentation with photos
- Estimated cost and timeline
- Required parts list
Technician Assignment
Assign repairs to specific technicians. Track workload, completion time, and performance metrics.
- Assign to available technicians
- Track repair status (pending, in-progress, completed)
- Time tracking per job
- Technician performance reports
Customer Notifications
Automatic SMS and email updates keep customers informed throughout the repair process.
- Job received confirmation
- Status update notifications
- Ready for pickup alerts
- Reminder after 3 days if not collected
Repair Analytics
Track repair revenue, common issues, part costs, and technician efficiency to optimize service department.
- Revenue by repair type
- Most common device issues
- Average repair time
- Parts inventory for repairs
Plans for Electronics Stores
Choose the plan that fits your electronics business
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Learn moreReady to Modernize Your Electronics Store?
Join forward-thinking electronics retailers using Zentiya. Start your 14-day free trial today.
✓ No credit card required • ✓ IMEI tracking setup included • ✓ Import your inventory with specs