WhatsApp Business API
Engage customers at scale with official WhatsApp Business API integration
✓ No credit card required • ✓ Setup in 10 minutes
What is WhatsApp Business API?
Zentiya's WhatsApp Business API integration gives you direct access to the world's most popular messaging platform. Reach customers where they already are, with 98% open rates and instant delivery. Send broadcast campaigns, automated notifications, and personalized messages at scale.
Built-in message templates, automated workflows, and customer chat management make it easy to engage thousands of customers without manual work. From order confirmations to promotional campaigns, handle all customer communication in one place.
With 1,000-5,000 messages included monthly (based on plan), plus detailed analytics and compliance tools, you get everything needed for professional WhatsApp marketing. No separate WhatsApp Business account needed - it's fully integrated into Zentiya.
Everything Included
Powerful WhatsApp capabilities built into your retail platform
Broadcast Campaigns
Send promotional messages to thousands of customers at once. Segment by customer group, purchase history, or custom tags.
Message Templates
50+ pre-approved message templates for order updates, promotions, reminders, and more. Create custom templates easily.
Automated Workflows
Set up automated messages for order confirmation, shipping updates, abandoned carts, and birthday wishes. No manual work.
Two-Way Chat
Chat with customers in real-time. Handle inquiries, take orders, and provide support directly through WhatsApp.
Customer Segmentation
Target specific customer groups with relevant messages. Segment by purchase behavior, location, or loyalty tier.
Message Analytics
Track delivery rates, read rates, click-through rates, and conversions. See which messages perform best.
Order Notifications
Send automatic order confirmations, payment receipts, and shipping updates. Keep customers informed at every step.
Rich Media Messages
Send images, videos, PDFs, and catalogs. Showcase products with rich visual content that drives engagement.
Scheduled Messaging
Schedule campaigns in advance for optimal send times. Plan holiday promotions and seasonal campaigns ahead.
Contact Management
Import contacts, sync with customer database, and manage opt-ins/opt-outs. GDPR compliant contact handling.
Compliance Tools
Built-in compliance with WhatsApp Business policies. Automatic opt-out handling and 24-hour message window management.
Cost Tracking
Monitor message usage and costs. 1,000-5,000 messages included monthly. Track ROI with conversion analytics.
How It Works
Connect WhatsApp Account
One-click setup to connect your WhatsApp Business account. We handle all the technical setup - you're ready to send messages in minutes.
Create Message Templates
Choose from 50+ pre-approved templates or create custom ones. Add your branding, product images, and call-to-action buttons.
Send Campaigns or Automate
Broadcast to customer segments or set up automated workflows. Messages send automatically based on triggers like purchases or cart abandonment.
Track & Optimize
Monitor delivery, read rates, and conversions in real-time. See which messages drive sales and refine your strategy.
Perfect For
WhatsApp marketing for every retail business
Fashion Retail
Send new arrival alerts, exclusive sales to VIP customers, and styling tips. Share product photos and take orders directly on WhatsApp.
Food & Beverage
Take orders via WhatsApp, send daily specials, and notify customers when delivery is on the way. Build a direct ordering channel.
Beauty & Cosmetics
Share tutorials, product launches, and appointment reminders. Send personalized recommendations based on purchase history.
Electronics
Notify about back-in-stock items, warranty reminders, and new tech releases. Provide customer support through chat.
Jewelry
Share exclusive pieces with high-value customers, send festival collection launches, and provide personalized consultation via chat.
Home & Furniture
Send room inspiration, special offers, and delivery updates. Share product catalogs and take custom orders through WhatsApp.
Works With Your Tools
Seamlessly integrated with your favorite platforms
WhatsApp Business
Customer Database
Order System
CRM
Email Marketing
SMS Gateway
Analytics
Payment Gateway
Common Questions
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