Cookie Policy
About This Cookie Policy
This Cookie Policy explains how Zentiya by LTK Soft Pvt Ltd ("Zentiya," "we," "us," or "our") uses cookies and similar tracking technologies on our website and platform (zentiya.com) and in our Services.
By using our Services, you consent to the use of cookies as described in this policy. This policy should be read in conjunction with our Privacy Policy.
Quick Summary
Table of Contents
2. Why We Use Cookies
We use cookies for several important purposes to improve your experience and help us understand how our Services are used:
Essential Functionality
Enable core features like authentication, security, and account access
Analytics & Performance
Understand how you use our Services to improve performance
Personalization
Remember your preferences and customize your experience
Marketing & Advertising
Deliver relevant content and measure campaign effectiveness
5. Third-Party Cookies
In addition to our own cookies, we allow certain trusted third-party services to set cookies on your device. These third parties have their own privacy policies governing their use of cookies.
Google Analytics
Google Ads
Mixpanel
Intercom
Third-Party Responsibility
We do not control third-party cookies and are not responsible for their privacy practices. We recommend reviewing the privacy policies of these third parties to understand how they collect and use your information.
8. Do Not Track Signals
Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked.
Current Status: There is currently no industry consensus on what constitutes a DNT signal or how websites should respond to it. At this time, Zentiya does not respond to DNT browser signals. However, you can control cookies through our Cookie Preference Center or your browser settings as described above.
We will continue to monitor developments in DNT technology and may update our practices if a standard is established.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- Update the 'Last Updated' date at the top of this policy
- Display a prominent notice on our website
- Send an email notification for material changes
- Update the cookie consent banner
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Version History
10. Contact Us About Cookies
If you have questions or concerns about our use of cookies, please contact us:
Privacy Team
privacy@zentiya.com
Within 48 hours
Data Protection Officer
dpo@zentiya.com
GDPR and EU cookie concerns
Mailing Address
Attn: Privacy Team
#79/3, Outer Ring Road, Bellandur
Bangalore, Karnataka 560103
India
Manage Your Cookie Preferences
Control which cookies you allow us to use. You can change these settings at any time.
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled.
Examples: Login, security, session management
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
Examples: Language, theme, dashboard layout
Analytics & Performance Cookies
These cookies help us understand how you use our Services so we can improve them.
Examples: Google Analytics, Mixpanel, Hotjar
Marketing & Advertising Cookies
These cookies track your browsing to deliver relevant ads and measure campaign effectiveness.
Examples: Google Ads, Facebook Pixel, LinkedIn
Your preferences will be saved and applied immediately. You can change these settings at any time.
Related Legal Documents
This Cookie Policy is effective as of
November 4, 2025
Version 2.0